Latest News

  • Logging On for Takeout
    One online ordering provider, Big Holler, is far more optimistic about the future of the Internet trend. The company cites the ability to build a customer database, reduce labor costs, and improve order accuracy as some of the benefits of starting an online ordering operation. Some of the company’s clients feel the same way. “Online ordering is just another one of those conveniences that people have grown to expect,” says Tony Marsters, IT director for Pita Pit. “As people become more familiar with these types of systems, they begin to feel more comfortable looking at the order they are placing as opposed to simply listing off an order to someone on the other end of the phone.” The process for implementing online ordering capabilities into a modern restaurant, that is at least equipped with an electronic point-of-sale system, is simple. Big Holler, for example, creates an ordering solution through new or existing restaurant Web sites. The company can create a branded menu and back-end order system and has been offering its current service for about a year. Big Holler Sales Director Mark Dineen says his employees can create a simple or elaborate online ordering face for a restaurant. Big Holler also provides online reporting features so managers can monitor the flow of orders. In addition, the company offers clients tools that allow managers to change menu details and inform customers of store closings without working through a Web master. The company counts Planet Pizza, Thunder Cloud, Wings To Go, The Original Soup Man, Dino’s Gyro, Mission Bay, and Chappy’s among its clients. Read More At QSR